Delta flight cancellation policy


How to Cancel Delta Flights?

The passengers can take the following steps for the Delta Cancellation:

  1. Visit the Delta Airlines website at
  2. Click on ‘My Trips’ from the top of the home page.
  3. Enter the valid details, i.e. the booking confirmation number, first and last name, etc.
  4. From the next page, select the trips you want to cancel.
  5. Now, click on the ‘Modify Flight.’
  6. Now, cancel the flights by clicking on the ‘Start Flight Cancellation.’

Many times, our planned things failed due to many unavoidable reasons. We design a lot of things, but who knows the future? Similarly, sometimes we have to cancel our flights. In this article, we are going to discuss the Delta Airlines Flight Cancellation.

Delta Airlines is the best airline in the United States which provides the best services with the exclusive range of international and domestic flights. Delta Airlines has its presence in many countries all over the world. This Airline is considered for its top grade and customer-oriented services.  Unlike other airlines, Delta Airlines also has its Cancellation policy to deal the customers with fairness. These cancellation and changing policies are designed to eliminate the disputes in future.

If you are looking to know about the Delta Flight Cancellation policies and procedures, this is the right place for you. Read this information till the end to get information about Delta Cancellation.

The Cancellation of the flights generally depends on the tickets you booked. Here’s the list of the tickets provided by Delta Airlines.

  1. Basic Economy Tickets: Basic Economy Tickets are for those customers who need less flexibility. These tickets are of lowest fare. But the seats are assigned after the check-in and can’t be changed or refunded after the Risk-Free Cancellation Period. Checked bag fee will be applied on all the domestic routes and selected international routes.
  2. Non-Refundable Tickets: Non-refundable tickets are those which can’t be returned for the refund. Delta allows the passengers who are not able to use their tickets to use its value for the future flight. Some cancellation and change fee is charged when a passenger with non-refundable tickets goes for cancellation of change respectively.
  3. Refundable Tickets: Refundable Tickets are those which can be returned for the refund of the fare of the tickets. Delta Airlines provides the reimbursement without any cancellation fee in the form of the original payment method.
  4. Award Tickets: These are the tickets which are redeemed with miles or points. These tickets are subjected to the award availability, which usually airlines make available to the customers to book with points.

Delta Flight Cancellation Fee

The Delta Flight Cancellation Fee depends on the types of tickets booked. Cancellation fees generally start at $200 depending on the itinerary, and the passenger will receive the remaining value of the ticket as an e-Credit. The expiration date of the e-Credit will depend on the terms of the original ticket and any applicable waivers.

Basic Economy Tickets: Guidelines of Delta Airlines provides that the Basic Economy Tickets can’t be changed or cancelled

Non-refundable Tickets: On cancellation of the non-refundable tickets, the cancellation fee is deducted from the original fare and accordingly, the remaining value is credited as a refund in the form of e-credit. The e-credit value can be redeemed for future travels within  one year.

Refundable Tickets: In case of a refundable ticket, no cancellation fee will be charged against the original fare as the ticket is considered as a flexible one. The refund amount will be credited in the passenger’s account in the form of the method of original payment. Therefore, as per the Delta Airlines guidelines, the refundable ticket should be purchased with a credit card, cash or check to help process the refund procedure.

Award Tickets: The Award Tickets purchased using the Delta SkyMiles can also be cancelled. But the cancellation process must be initiated at least 72 hours before the departure of the flight. The cancellation charge is fixed in case of Award Ticket, i.e. $150 regardless of the fare type or destination. The members of SkyMiles Platinum and Diamond Medallion are exempted from the cancellation fee on award ticket cancellation. The refund amount will be credited to the SkyMiles account.

24-hr Risk-Free Cancellation Policy

Delta Airlines facilitates risk-free cancellation for a ticket within 24 hours of the booking. Under this policy, you can cancel a ticket without any charge regardless of the ticket type, and you will be entitled to a full refund. The refund amount is processed within seven business days in the original form of payment and reflected on the bank statement within 1-2 billing cycles. Apart from the risk-free cancellation within 24 hours of the booking, you can also change your itinerary without any charge; but, you have to pay the fare difference.

Delta Flights Change Policy

With the cancellation of flights, the passengers can change their reservation without any fee, other than the fare within the 24 hours of original booking of flight. The change will depend on the type of tickets purchased.

Basic Economy: In case of a basic economy ticket passengers are not permitted to make any changes to the flight itinerary after the 24-hour grace period has passed.

Non-Refundable Ticket: Delta Airlines no longer charges change fees for domestic and international flights. For the same day flight change, the change fee is $75. The same-day change fee is renowned for all Delta SkyMiles Gold, Platinum, and Diamond Medallions members. The same-day changes can only be done on flights in the U.S., Puerto Rico, and U.S. Virgin Islands. If someone found a cheaper option, the flight can be hanged, and the remaining value of the fare (other than the change fee) will get refunded in the form of e-Credit. The amount of e-Credit can be redeemed on future bookings.

Refundable Ticket: In case of a refundable ticket, changes can be made any time before the 24 hours of the departure of the flight. Delta Airlines doesn’t charge any change fee in case of refundable tickets. In case, the person is changing to a cheaper flight; the remaining fare will be refunded in the form of payment method opted earlier.

Award Ticket: Delta Airlines does not charge any change fees for award tickets.

How to Get Money Back If You Cancel Your Flight

In case you have cancelled your flight, or your flight has been cancelled by the Delta Airlines, you are entitled to the refund. To claim your refund, follow these steps:

  1. Visit the official website of Delta Airlines at
  2. Click on the ‘Need Help’ option.
  3. On this page, go to the Cancel, Refund or Changes
  4. In this page, find the respective hyperlinks to apply for a refund in case of cancellation of tickets whether from your side or the side of airlines itself.
  5. This will take you to the application form for a refund.

Refunds in case of Schedule Changes or Delays

The passengers with the unused portions of Delta flight tickets may get the refund in certain situations. The refund can be provided even in case of non refundable tickets. The passengers are entitled to refund in the situations mentioned below:

  • When the scheduled flight is changed by minimum 90 minutes by the airlines itself 
  • when the airlines cancels, diverts or delays the flights by minimum 90 minutes

In case of refunds, the passengers may request the refunds from airlines and if the passengers hasn’t applied for refund, the airlines attempts to re-book their tickets for the next available flight.

Refunds Due to Getting Kicked Off the Plane

A situation may arise that the passenger may get kicked off a flight. There might be many reasons for the same, for example, if a person is acting suspiciously or creeping out the other passengers. The interesting feature about the Delta Airlines Refund Policy is that the person who gets kicked off the flight due to some reason is also entitled to get a refund by the airlines.

If the passenger is removed from the flight due to any one of the reasons mentioned below, Delta does not attempt the re-book; instead, the person is entitled to a full refund of the unused portion of the ticket. Delta will issue the refunds in certain cases in which  passengers involved:

  • Refuses the search for explosives or weapons
  • Refuses to show identity proof
  • Lacks the documents required for travelling at international level
  • are disorderly, intoxicated, abusive, violent or barefoot
  • is in malodorous condition
  • Is offensive or annoying to fellow passengers without any reason

Cancelling Delta Flights in case of Tickets Purchased from Third Parties

In addition to the fees and restrictions by Delta Airlines itself, the third party, i.e. travel agencies impose additional charges in case of cancelling or changing of flights.

Delta airlines charges external ticket handling fee of $50 in case tickets issued by third parties namely, online travel agencies or other airlines

How to Contact Delta Airlines for Delta Airlines Cancellation

The passengers can take the process of Delta Airlines Cancellation online using the self-service tools.

The passengers can also manage their bookings using “The Fly Delta App.”

For further queries or any doubt regarding new or existing Delta Flights Reservations.

Delta Flight Cancellation Policy:

In Delta Airlines, the passengers can file for the Delta flight cancellation without any hurdles for eligible flight tickets within a fixed span of the period (based on the type of tickets). The airlines will grant the refund to the eligible tickets within 7 to 10 working days. The company doesn’t provide the refund to the expired tickets.

In case, the flight is cancelled due to unavoidable reasons from the side of airlines itself. Then the company provides compensation to its passengers.

Delta 24 hours cancellation policy:

Delta Airlines has provided the Delta 24-hour cancellation to its passengers for the ease of the passenger while managing their booking. According to the Delta 24-hour cancellation policy, the passenger can cancel the booked tickets within the 24 hours of the purchase.

If the passenger cancels the tickets within 24 hours and the tickets were booked more than a week before the departure of the flight, the company will provide the complete refund of the fare.

If the passenger cancels the tickets a few hours before the departure of the flight and the tickets were not booked more than a week before, the company may ask for some penalty.

Delta Flight Cancellation faqs

Ans. If your flight is cancelled, you can apply for the refund. Otherwise, Delta will attempt to re-book the tickets for the next available flights.

Ans. In case of cancellation, the refund amount will be credited. The cancellation fee and the form of refund depending on the types of ticket you purchased.

Ans. Yes, you can cancel a Delta flight within the 24 hours of booking of a ticket. In case you cancel the ticket, which was booked more than a week before the departure of the flight, the company will provide the complete refund of the fare. And if you cancel the ticket a few hours before the departure of the flight, the company may ask for some penalty.

Ans. In case of cancellation of a non-refundable flight ticket, cancellation fee will be deducted from the original fare of the ticket and the remaining amount will be refunded as an e-credit for future travel. You are required to use the e-credit value within one year from the original date of issue

Ans. The Delta will waive the cancellation fees but it depends on the reason for the cancellation. If it is reasonable and genuine, Delta may waive the cancellation fees.

Ans. Delta flights were cancelled due to the pandemic, but now they are resuming. Now systems are improving but delays and cancellations continue.

Ans. The compensation amount will be refunded based on the unused portion of the tickets.

Ans. Yes, you can cancel the flight and still get the refund. The refund amount will be credited with the deduction of the cancellation fee. The cancellation fee depends upon the type of ticket and the time you cancelled the ticket.

Ans. No, Delta doesn’t offer trip cancellation insurance for any reason or option.

Ans. The reason may be illness or death or any other emergency but it should be reasonable.